Fixturelite Privacy Policy
Effective date: January 1, 2025
Last Updated: September 15, 2026
At Fixturelite, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (the “Site”) and services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this policy.
1. Information We Collect
A. Information You Provide to Us
When you interact with Fixturelite, you may provide us with:
- Contact Information: Name, email address, phone number, and company details.
- Payment Information: Billing details, shipping address, and payment methods.
- Account Information: Information provided when creating an account or filling out
B. Information Collected Automatically
When you visit our Site, we may collect:
- Device and Usage Information: IP address, browser type, operating system, and pages visited.
- Cookies and Tracking Technologies: Data from cookies, web beacons, and similar tools to improve your experience.
C. SMS Privacy and Data Protection
FixtureLite respects the privacy of its customers and takes the protection of personal information seriously. Mobile phone numbers, SMS consent records, and any information collected through SMS communications are used solely for providing customer support and responding to customer inquiries.
If your preferred contact method is SMS text, please submit the Contact Us form and consent to receive SMS text messages from Fixturelite, Inc. Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. For more information, read our entire Privacy Policy and our Terms of Service.
FixtureLite does not sell, rent, share, distribute, or otherwise disclose customers' mobile phone numbers or SMS-related information to third parties or affiliates for marketing, promotional, or commercial purposes. SMS consent is not shared with third parties or affiliates for marketing purposes.
Information obtained through SMS communications may only be shared with service providers that assist FixtureLite in delivering support services, and only to the extent necessary to provide those services. Such providers are required to maintain the confidentiality and security of customer information.
Customer Consent and Opt-Out
By providing a mobile phone number and requesting support from FixtureLite, customers consent to receive SMS messages related to their support requests. Message frequency varies based on customer interactions and active support cases. Message and data rates may apply.
Customers may opt out of receiving SMS messages at any time by replying STOP. Customers may also reply HELP for assistance. After opting out, customers will receive a confirmation message and will no longer receive SMS communications from FixtureLite unless they initiate a new support request.
2. How We Use Your Information
Fixturelite uses your information to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Improve and personalize your experience on the Site.
- Send updates about products, services, or promotions (with your consent).
- Analyze Site performance and optimize our offerings.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Trusted partners that help us process payments, deliver orders, and analyze data.
- Legal Requirements: Authorities or third parties when required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
Fixturelite uses cookies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences and login details.
- Analyze website traffic and performance.
- Deliver relevant advertisements.
You can manage cookie preferences through your browser settings. Some features of the Site may not function properly without cookies.
5. How We Protect Your Information
We take the security of your data seriously. Fixturelite implements industry-standard measures, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Regular security audits and updates.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have rights regarding your personal information, including:
- Access and Correction: Request access to your data or corrections to inaccuracies.
- Data Deletion: Request deletion of your personal information, subject to legal requirements.
- Marketing Preferences: Opt out of promotional emails by following the “unsubscribe” link in communications.
To exercise these rights, contact us at [Insert Contact Information].
7. Third-Party Links
Our Site may contain links to third-party websites. Fixturelite is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Fixturelite does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date. Continued use of our Services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: